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What is the Solar Alert?

If your solar system ever stops exporting electricity to the grid, we’ll let you know as soon as possible with a Solar Alert SMS. This service […]

Are DC Power Co’s feed-in tariffs competitive?

Yes. True value solar power is exactly what we are about. Absolutely. Our solar feed-in tariffs are higher than what is regulated by the government […]

Can I see my feed-in on my bill?

Details of feed-in and export generation can be found on your monthly account review email under “Usage”. We’ll also issue a credit note detailing your […]

Can solar customers with basic meters enter their own meter readings?

Yes. Customers can manually enter meter usage readings themselves using our app or online portal. Find out more about reading your meter here.

Can solar customers with basic meters enter their own feed-in readings?

Yes. Customers with basic meters can enter their own feed-in readings and, if you do, we’ll issue your solar rebate as a power credit as […]

What is the difference between net and gross solar metering?

Net metering allows you to use the electricity generated by your solar system in your household first, before exporting excess generation to the grid (and […]

How and when do customers receive feed-in credits?

The total value of a customer’s solar export will appear as a power credit in their DC Power Co account once a month at the […]

Can solar customers use DC Power Co’s heat map?

Absolutely! Solar customers with smart meters can view two heat maps, one reflecting power usage and one reflecting solar export. Unfortunately, customers with basic meters are unable […]

Where can I see my solar generation?

You can find details of your solar export in three places.  On your bill Details of your solar export and feed-in credit will be laid […]

Does DC Power Co support gross metering?

Yes, we support solar installations that are configured with a gross meter in New South Wales. Gross metering doesn’t apply in South East Queensland, Victoria […]

Are solar credits refundable?

As long as we have a verified read from your meter, you can request a refund for the credit in your account from solar generation. […]

Can DC Power Co support solar customers with basic meters?

Yes. If you have a basic meter your bills will be based on estimated readings in between actual quarterly meter reads. You can make these […]