Making the switch

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Does DC Power Co have a friend referral program?

If you love DC Power Co, please tell your friends! If you’re not having such a great experience, please let us know. We’d really like […]

What if I change my mind after signing up?

At DC Power Co, we believe our customers should always have a choice. We don’t lock you into a contract or charge exit fees if […]

Why do I have to add credit card or direct debit details when I join?

To ensure we can automatically top up your account if you forget, we need to set up a preferred default payment method of either a […]

Will my power be cut off when I switch?

No, switching to DC Power Co just involves the transfer of information. We won’t be touching any equipment affecting your supply. The only instance in […]

Does it cost anything to switch to DC Power Co?

Not unless your property requires substantial work, an after-hours or same day re-connection, or a new meter installation (special fees do apply in these situations […]

How do I switch?

You can switch to DC Power Co online in less than five minutes or give us a call on 1800 686 686.

What if I need a continuous supply of power?

Unfortunately no power company can guarantee a continuous supply of power. However, if you or anyone else at your property relies on a continuous power […]

I’ve been disconnected. Can I switch?

If you’ve been disconnected or there’s no power supply to your house, you can switch to DC Power Co. We’ll arrange for your power to […]

Is DC Power Co available in my area?

We currently offer power plans in New South Wales, South East Queensland, Victoria and South Australia. We also offer gas in most areas of Victoria. […]