That depends. If you have a smart meter we obtain your meter readings daily from your distribution company. We receive 48 half-hourly readings once each […]
That depends. If you have a smart meter we obtain your meter readings daily from your distribution company. We receive 48 half-hourly readings once each […]
If you have a smart meter your meter will send us half-hourly readings, once a day, so you shouldn’t need to read your meter at […]
First up, please remember to be safe when looking at your meter. Make sure that you can reach it safely. If there are any loose […]
Safety first! Do not touch any part of your meter. Digital meter: You read a digital meter from left to right. This means that the […]
If you have a smart meter, your meter will send us your reading automatically. If your meter isn’t smart you can enter your own meter […]
The easiest way to tell if your meter is smart is to log in to your DC Power Co account and look at your daily […]
There might be a couple of reasons for this. If you don’t have a smart meter —you’ll need to enter your meter readings manually in […]
First thing’s first, keep yourself and others away from any live wires. If it’s safe to do so, shut off the main switch. Call us […]
Call us on 1800 686 686 and we’ll help you troubleshoot any issues with your meter. If necessary, we’ll put you in touch with your […]
Smart meters differ from current ‘basic’ meters by being able to measure consumption accurately across very small time periods (down to half hours) in the […]