Jargon explained

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What are kilowatt hours (kWh)?

Kilowatt hours are a way of measuring power consumption. The power industry uses kWh to measure how much power you use, as do most companies […]

What is the wholesale market?

The wholesale market is known as the National Electricity Market (NEM). This is a regulated market and is operated by the Australian Energy Market Operator […]

What is a distributor?

The network companies (also known as distributors) own and look after the power lines that transmit the electricity from the national grid to your property. […]

What’s a NMI?

Your property has a unique National Metering Identifier (NMI) number identifying it on the Australian electricity network. You can find this on your current power […]

What is a smart meter?

Smart meters differ from current ‘basic’ meters by being able to measure consumption accurately across very small time periods (down to half hours) in the […]

What is peak/off-peak metering?

Peak/off-peak metering involves two separate meters (or two registers on one meter). One measures ‘peak’ usage and the other measures ‘off-peak’ usage. This is usually […]

What is controlled/uncontrolled metering?

Controlled meters measure power use for appliances (usually hot water heating) that the local network company is able to switch off for short periods. For […]

What is a tariff?

A tariff is a pricing structure determined by the meter set up you have. There are many different names for the various tariffs across the […]