Life support registration

Life Support equipment is needed to ensure the ongoing health and safety of people with certain medical conditions.

If someone at your home requires continuous electricity supply for the use of Life Support equipment, please download and complete the appropriate form below and return it to DC Power Co.

If you have any questions please get in touch at [email protected].

What is Sensitive Load?

Sensitive Load differs to Life Support in that:

  • A loss of electricity at a site with Sensitive Load will not pose a direct threat to life.
  • A Sensitive Load site will not be flagged with your distributor.
  • A Sensitive Load site can be disconnected by DC Power Co or your distributor.

Some examples of a Sensitive Load site include:

  • In Victoria, a CPAP machine may be Sensitive Load.
  • Home office or business.
  • Housing for the elderly.

Eligible Life Support Equipment and applications forms


Eligible equipment
Concession available?
Oxygen concentrator (through the Queensland Government) Yes
Intermittent peritoneal dialysis machine No
Kidney dialysis machine Yes
Chronic positive airways pressure respirators No
Crigler Najjar syndrome phototherapy equipment No
A ventilator for life support No

Download the Queensland Life Support Equipment Registration form.

To apply for, or information on the Queensland Life Support concession please click here to visit Queensland Government’s website and search ‘life support’.

New South Wales

Eligible equipment
Concession available?
Positive Airways Pressure (PAP) Devices Yes
Enteral feeding pump Yes
Ventilators (formerly known as ‘respirator’ or ‘iron lung’) Yes
Oxygen concentrators Yes
Total Parental Nutrition (TPN) Yes
Left ventricular assist device Yes
Home dialysis Yes
Phototherapy equipment (Crigler Najjar) Yes

Download the NSW Life Support Equipment Registration form and/or the NSW Life Support Rebate application form.

For more information on New South Wales energy rebates please visit the Department of Industry, Resources and Energy website.


Eligible equipment
Concession available?
Oxygen concentrator Yes
Intermittent peritoneal dialysis machine Yes
Haemodialysis machine Yes
Positive Airway Pressure (PAP) machine (also known as CPAP) No
Ventilator No
Ventolin nebuliser No

Download the Victorian Life Support Concession and machine notification form 

For more information on Victorian energy concessions please visit the Department of Human Services website.

Also available here is the Victorian Medical Cooling concession application form.