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Beware of asterisks: How to read your electricity bill to get the real story

Posted in Energy essentials

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We’ve all been there. Your electricity company sends you a bill, you open it up and you’re immediately hit with a wall of jargon, charges and fine print.

Just working out how much you need to pay can make your brain hurt. Is it the ‘amount with discount’? ‘Amount if paid by the due date’? The ‘total current charge’? And that’s before you’ve even gotten to all those asterisks that signpost further layers of complexity and exceptions.

But understanding the jargon and knowing what each item is can help you be better informed about what you’re paying for.


Understanding the charges and tariffs on your bill

There are three main items you should look out for on your bill, and you can use these to compare electricity companies, along with the services they provide. These are:

    • Feed-in tariff
    • Usage charge
    • Supply charge


Feed-in tariff

The feed-in tariff is the rate your electricity company pays you for the solar electricity you export. This amount will appear on most bills under a heading such a ‘solar feed-in’ or ‘credits’. This is added to your bill as a credit that you can use to pay for electricity in the future.


Usage charge

On most energy companies’ bills there will be a charge for how much electricity you’ve used, called a consumption or usage charge. Most power companies include their ‘margin’ within this charge so the more electricity you use, the more money they make.

DC Power Co offers cost price power so your usage rate only includes the electricity you use, no added extras.


Supply charge

Another cost is the daily supply charge (sometimes called a service charge or fixed charge). The daily supply charge covers the costs associated with transporting grid electricity to your house.


You should always know what you’re paying for

Since launching, DC Power Co has worked to bring simplicity to electricity bills, because people should always know what they are paying for. Our bills have no discounts, tricks or asterisks.

Every month we send our customers an easy-to-read Account Review via email, which clearly and transparently sets out the information you need to know. This includes:

  • how much electricity was supplied to you and at what cost
  • how much solar power the customer fed into the grid and how much that earned them.

Those solar earnings are used as a credit, cutting the cost of the electricity purchased. DC Power Co’s small, flat monthly fee of $11 (GST inc.) is itemised as well, so you know exactly how much you pay for our services.

The amount that you pay on your bill is called, simply, ‘Total amount owing on the account’.


Get simple, transparent electricity bills

At DC Power Co, we’ve done away with complicated bills and tricky discounts. No more asterisks, just clear information.

Find out about our services designed for solar customers.

With our Solar Alert, app and email service, you can be confident your solar will work harder and save you more.

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