First up, please remember to be safe when looking at your meter. Make sure that you can reach it safely. If there are any loose or exposed wires in the cabinet don’t touch them – call an electrician as soon as possible.
Your meter will usually be on an outside wall of your house. Meters will generally be located at the point where the power enters your property so look up to see if you can see where the power line comes in from the road.
In some apartment and multi-dwelling buildings, meters will be grouped together. Make sure you’re looking at the correct meter for your unit or flat. Sometimes your meter can be difficult to access. If this is the case, don’t worry; we’ll estimate your meter readings between visits. Please don’t go breaking your neck trying to reach it!