Can I get the DC Power Co Solar Battery Package installed by my preferred installer?
Absolutely. You can go with our installation partner Service Stream or select your own, trusted installer to connect your battery package. With our DC Installer Guide, you’ll have all the information you need to make the right choice for you.
Who is Service Stream?
Service Stream are experienced Clean Energy Council accredited solar and battery installers, and are our trusted installation partner for the DC Power Co Solar Battery Package. With over 1000 battery installs and 40,000 solar installs in the bank, you can have confidence they’ll do the job right.
How do I contact Service Stream?
If you are looking to get your DC Power Co Solar Battery Package installed by Service Stream, you can select this option when you place your deposit and they will get in contact with you within a few days. Alternatively, you can email them on [email protected]
Can I choose an installer to install my battery who isn’t Clean Energy Council accredited?
Clean Energy Council accreditation is a must. Don’t hire anyone without it.
How much does installation cost?
Installation of the DC Power Co Solar Battery Package starts at $1815, but the exact cost depends on a number of factors including the material your house is made of and other additional work that may be required (e.g. switchboard updates). Check out our indicative price guide here.
How is the DC Power Co Solar Battery Package installed with my existing solar system?
The DC Power Co Solar Battery Package can be installed alongside your current solar system (this is called AC coupled) which means your solar system and battery both connect into your switchboard. Alternatively it can be installed so that your solar panels connect directly into the DC Power Co Solar Battery Package’s Hybrid Inverter and therefore replaces your existing solar inverter (this is called DC coupled).
We recommend AC coupling your DC Power Co Solar Battery Package if you have an existing solar system because it’s a simpler and usually cheaper way to install the battery with your solar system. This is because it requires no alteration to your solar system and hence has no impact on your existing solar warranties.
We recommend DC coupling your DC Power Co Solar Battery Package if you’re installing it at the same time as a new solar system. This is because it will allow both your battery and solar panels to work in the event of a blackout (as opposed to just the battery in the case of AC coupling).
Can I install the battery outside?
Absolutely, there are just a few requirements you’ll need to follow. For example, the battery can’t be installed in direct sunshine and needs to be protected by an eave.
Can I install the battery myself?
No, it must be installed by a Clean Energy Council accredited battery installer. Whilst the installation is relatively simple compared to other batteries, it still needs to be installed by an electrician.
Can it be wall mounted?
Yes, we include a wall mount in the DC Power Co Solar Battery Package.
Can it be floor mounted?
Yes, however it needs to meet certain requirements such as being on a concrete pad, which may impact installation costs.
Will I be without power during the install?
Yes. In order to connect your battery, there may be short periods when the electricity needs to be switched.
How much space do I need for the battery installation?
Roughly speaking, you will need an area of approximately 1.8m by 1.8m for the installation itself.
For installations on walls with certain materials (e.g. weather board) a non-combustible material such as cement sheeting or Colourbond may need to be installed between the battery and the wall, in order to meet new strict Australian Standards.
How much space do I need for two units?
With a horizontal installation (batteries side-by-side) the system would need an additional 750mm wide installation area.
I don’t want my battery co-located with my solar inverter is that a problem?
No problem, you can decide where it goes. Remember though that it might have an impact on the cost of the installation if the cables have to run further or there are any other complications. The new Hybrid Inverter will be connected to your switchboard, so the closer to the switchboard you are, the better.
Does the DC Power Co Solar Battery Package work with 3 phase electricity connections?
The DC Power Co Solar Battery Package does work for 3 phase electricity connections, however it’s important to note that the battery system is reasonably small compared to some other 3 phase options.
If you’ve got a 3 phase connection, we generally recommend purchasing the package with a 3 phase energy meter for an extra $100, rather than the standard single phase meter that usually comes with the package.
If you’re unsure about the best option for you, please speak to your installer or get in touch with us at [email protected].