If you have a smart meter we obtain your meter readings daily from your distribution company. We receive 48 half-hourly readings once each day.
If you don’t have a smart meter then your distribution company will read your meter. This typically occurs every three months. Most of our customers now have smart meters.
We’re in the process of installing smart meters for our remaining customers, so if you don’t have a smart meter now, chances are you will have one soon. Head here for more info on getting a smart meter.
If you have a manually read interval meter (MRIM), it will record and store your usage on a daily basis. However, we are only sent this data once each quarter when your distributor comes out and probes your meter for the data.
This means that once per quarter you will be able to log in and check out your last three months of daily usage. Unfortunately, in between each quarterly reading, you won’t be able to see your daily usage. If you’re not sure if you have a MRIM, give us a call or send us an email.