How do I find out if there is a power outage or fault in my area?

Posted in Troubleshooting

Your distributor is the best point of contact. The contact details of the distributors operating in Victoria, NSW and South East Queensland are below.

If you’re not sure who your distributor is, have a look on your electricity bill or go here to find out.

 

New South Wales

Ausgrid

Area served – Inner, northern & eastern metropolitan Sydney and surrounds

 
Contact details Telephone
Faults & emergencies 13 13 88
General inquiries 13 15 35

Endeavour Energy

Area served – Southern & western metropolitan Sydney and surrounds including the Blue Mountains and the Illawarra

 
Contact details Telephone
Faults & emergencies 131 003
General inquiries 133 718

Essential Energy

Area served – Country & regional NSW, southern regional QLD

Contact details Telephone
Faults & emergencies 132 080
General inquiries 132 391

 

South East Queensland

Energex

Area served – Brisbane, Gold Coast, Sunshine Coast & surrounds

 
Contact details Telephone
Faults 136 262
Emergencies 131 962
General inquiries 131 253

Victoria

AusNet

Area served – Outer northern & eastern suburbs and eastern Victoria

Contact details Telephone
Faults & emergencies 131 799
General inquiries 1300 360 795

 

Citipower

Area served – Melbourne City and inner suburbs

 
Contact details Telephone
Faults & emergencies 131 280
General inquiries 1300 301 101

Jemena

Area served –  Northern and south-western suburbs

Contact details Telephone
Faults & emergencies 1300 131 871
General inquiries 13 16 26

 

Powercor

Area served – Western suburbs and western Victoria

Contact details Telephone
Faults & emergencies 132 412
General inquiries 132 206

 

United Energy

Area served – Southern suburbs and Mornington Peninsula

Contact details Telephone
Faults & emergencies 132 099
General inquiries 1300 131 689

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