What is it?
The Energy Alert is an email service that lets you know if your energy usage looks higher than normal. You’ll know the day after you’ve used an unusual amount of energy, so you can either fix something if it’s broken or know what to expect come bill time.
To identify this, we look for jumps in the amount of electricity you’re using compared to your average. If this occurs and it can’t be explained by normal day to day changes (for example, on hot days when you probably pumped the air conditioner up), we’ll send you an Energy Alert.
What should I do if I get one?
Don’t worry, we’ll give you all the information you need in your Energy Alert email.
Who gets the Energy Alert?
All of our customers with a smart meter can receive the Energy Alert. If you don’t have a smart meter yet, we encourage you to get one so that you can take full advantage of our suite of DC services.