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Suggested Topics
Gas
Is the gas Powershop sells fracked?
Can I get gas through DC Power Co’s partnership with Powershop?
How is 100% carbon neutral gas better than just gas?
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Getting a battery
Installation
Delivery
Deposit and payment
General solar battery information
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Getting solar and a battery
About the Redback Smart Hybrid system
About the products
Warranty
Feed-in tariff
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Investing in DC Power Co
Can I sell my DC Power Co shares?
How do I manage my shares?
Can I become an investor?
Is DC Power Co listed on the ASX?
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Jargon explained
What are kilowatt hours (kWh)?
What is the wholesale market?
What is a distributor?
What's a NMI?
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Know your meter
Can I sign up to DC Power Plus without a smart meter?
How do I get a smart meter?
How often will my meter be read?
Where is my electricity meter?
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Making the switch
I’m moving. How much notice do I need to give you to connect my power?
I’m moving, can I still sign up?
I don’t have solar panels, can I still sign up?
What is DC Power Plus?
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Payment
Are there financing options available for solar and batteries?
How can I pay for electricity and gas for the DC Power Plus and PowershopLITE plans?
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Prices and rates
What was the Savings Guarantee?
What makes up my power price?
What is my daily supply charge?
Why do my prices change?
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Renewables
Why do you offer carbon neutral electricity and gas?
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Solar
Can I sign up to DC Power Plus without a smart meter?
What is the Solar Alert?
Can solar customers with basic meters enter their own feed-in readings?
What is the difference between net and gross solar metering?
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Track my usage
How do I track my usage if I have more than one property?
How do I track my power usage?
How do you estimate my current usage?
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Troubleshooting
My power is off - what should I do?
How do I find out if there is a power outage or fault in my area?
View all articles on Troubleshooting
